Skilled computing engineering staff from TG systems can be utilised in a variety of ways to help customers achieve project deadlines, cope with peak workloads and to assist in end-user support.

Visiting Engineers

TG Systems can provide rapid response experienced computer engineer(s) for set project tasks or for regular site visits to support users, install hardware/ software etc

TG Systems can provide site engineers at a fixed cost to provide hardware maintenance and systems support on customer premises to minimise down time of critical systems.Locally based spares and replacement systems are provided for the Site Engineer, backed up by TG System's Field Service. Integration with the customer's IT support function is paramount.The effective provision of all the services is dependent on good Account Management. TG Systems will provide all of the relevant management information on a regular basis and hold regular review meetings.

IT Services

• Nationwide Field Maintenance
• Workshop Repair Service
• Site Surveys
• Installation
• Training
• Support Services
• Consultancy
• Upgrades

Outsourcing

Organisations are increasingly focusing on their core business and contracting repetitive or time consuming tasks to outside specialist companies, therefore leaving the existing I.T. department staff to concentrate on research and strategic planning which will help grow the business.

Rather than tie staff up in the support roles the growing trend is to outsource. TG Systems will be pleased to discuss your requirements.

Installations

Purchasing and installing new IT equipment can be a daunting task for any company. To eliminate any fears or costly mistakes, TG Systems take the time to discuss and collate the correct information, before recommending the most suitable solution.

To get the most from your computer you need the right software. With the vast amount available, choosing the most suitable application for the job is often a confusing and time consuming process. These tools are essential components for you and your business. Careful considered selection is essential, especially when considering compatibility and the ability to upgrade easily in the future.

As part of our comprehensive service, we will purchase and install the appropriate components. In addition all new computer equipment supplied by us comes with a one-year on-site warranty.

Upgrades

TG Systems can provide an expert upgrade planning and procurement service. From simple requirements, such as replacing a monitor, to upgrading your entire network infrastructure. We will advise on the most cost effective upgrade or migration path to meet your objectives, with the minimum disruption to your business.

Once the solution has been discussed and agreed, we will purchase and install all appropriate components, upgrading software to new versions of Office or Windows where required.

Support Services

As with any business critical machinery or equipment, ensuring the reliability of your IT infrastructure requires regular scheduled maintenance. Where organisations depend heavily on computer systems any down time can have a critical negative impact on the entire performance of the company.

To ensure total piece of mind at all times, we offer a range of flexible support services that can be individually customised for your business. This could be in the form of ad hoc emergency call outs, or annual support contracts with terms to suit specific requirements. Whatever your needs we will work with you to determine the optimum level of support required for your infrastructure.

From active Network Monitoring to on-site technicians, TG Systems can design a support service that meets your individual needs. From PC's to printers, software and networking solutions we are with you every step of the way.

Consultancy

Understanding exactly what you require from your systems and network is a task in itself; we will take every step to understand the exact requirements of your business and the environment in which it operates.

Whatever the size of your network, we can provide a comprehensive range of network design, implementation, support and management services to suit your specific requirements. Be it a totally new installation or the enhancement of an existing network, TG Systems will advise on systems and project planning, carry out all detailed site surveys and recommend the most appropriate and cost-effective solutions for your organisation.

The possibilities for streamlining your business through well-designed and correctly implemented technology are tremendous. Whatever your plans for the future, ensure you're not left behind.

Whether customers are faced with upgrading large numbers of users to a new version of Windows or Office, or have any sort of project that relies on competent staff performing installations nationwide, TG Systems can help with the following services:

Network Installations

TG Systems have considerable experience of handling large scale computer installation projects in a network environment, often on behalf of manufacturers or other providers - where TG Systems effectively works as the customer's service partner and can even deliver end-user training.

Operating Systems

A total solution for high-end systems involves the installation and configuration of NT Workstation or NT Server operating systems by our qualified engineers.

Cabling

Installation and design of Cat 5 UTP cabling for thin Ethernet networks and telephone systems together with cabinets, patching, trunking, hubs and switches.

Sale and Supply

Marketing a vast range of OEM products, cash registers, EPoS, PDCUs, Smart Cards, scanners, computer systems and software, our sales team are always available to assist the customer in selecting the correct equipment to provide the perfect solution

Services

Today’s market demands more from its IT providers. TG Systems understand these demands and offers a whole range of services to address every IT need in an organisation.

TG Systems Value added solutions ensure an organisation can maximise the benefit from it's computing investment by providing full support throughout the IT lifecycle, from initial consultation to future upgrades.

System Design

The TG Team will discuss in detail the needs of your business today, and in the future, and produce a detailed specification for your approval.

Design and Installation of Networks

TG systems provide complete network solutions designed to match your business needs. A TG Systems Network will provide the very latest in hardware and software technology to power your business forward.

Workstation and Servers

TG Systems have taken the expertise gained from a decade of technology and manufacturing to build systems of unquestioned quality. All our systems are built with the best in industry standard components all extensively tested for functionality, compatibility and performance.

On Site support and Maintenance

As well as our standard on site warranty, TG Systems On Call is ready to provide a flexible on site and remote diagnostic solution for networks, file servers and large-scale installations.